Personal Data Processing Information
This Privacy Policy describes how this website manages the processing of personal data of users/visitors who consult it, in accordance with EU Regulation 2016/679 (GDPR).
1. Categories of Personal Data Processed
The personal data processed by this website includes:
- Browsing and usage data: Technical data (such as anonymized IP addresses, browser type, visited pages) is collected during standard website browsing and managed via third-party analytics services like Google Tag Manager and Google Analytics 4 in anonymized mode.
- Data provided voluntarily by the user: Personal and contact details (e.g., name, email address, phone number) provided voluntarily by the user through direct email or phone communications.
2. Purposes and Legal Basis for Processing
Collected personal data is processed exclusively for the following purposes:
- Handling requests: To manage and respond to voluntary user inquiries regarding commercial information, quotes, or technical support.
- Anonymous statistical analysis: To monitor and analyze website traffic and visitor behavior in aggregate and anonymous form in order to improve user experience.
3. Processing Methods and Data Retention
Processing is carried out using automated computer and/or digital tools, with organizational methods strictly related to the stated purposes and appropriate security measures to prevent data loss, unauthorized access, or improper use.
Personal data is retained only for as long as necessary to process user requests or as required by applicable laws.
4. Data Subjects' Rights
In accordance with Articles 15-22 of the GDPR, users have the right at any time to access their personal data, request rectification or erasure ("right to be forgotten"), restrict processing, or object to processing.
To exercise these rights or request further information regarding personal data processing, users can send a written request to the Data Controller via email at info@bertoli.it.